Join Tom Mosgaller as he travels to visit with David Couper on his farm in south-central Wisconsin. For those of you who don’t know, – David Couper was chief of police in Madison, Wisconsin, from 1972 to 1993. He retired to become a priest in the Episcopal Church, where he now serves. David speaks internationally and has written several books on policing – Including Arrested Development – The Seven Steps Necessary to Improve our Nation’s Police – and – How to Rate Your Local Police. He transformed the Madison police department into a national and international model through his tough-minded analysis of how systems work. In this podcast, he shares his introductions to quality, how he introduced quality principles into a culture, and what he and they learned and accomplished together. With a constancy of purpose, David expresses his desire to see policing continuously improve.